This Refund & Cancellation Policy applies to GME ACTION memberships and is incorporated into our Terms of Service and Membership Agreement.
GME ACTION is a medical transport membership program and is not insurance. Membership benefits, eligibility, geographic availability, transportation authorization, exclusions, limitations, and member financial responsibility are governed exclusively by the applicable membership agreement. Emergency medical transportation and assistance services are powered by Global Medevac. GME ACTION does not replace health insurance, travel insurance, or emergency medical services. In a life-threatening emergency, contact 911 or the applicable local emergency number.
1.Overview
You may cancel your membership at any time, subject to the terms below. Coverage and benefits end according to your plan type and billing cycle.
2.Membership cancellation
To cancel an Individual or Family membership, follow the steps in “How to cancel” below. Cancellation stops future renewals; your membership remains active through the current paid billing period unless a refund applies.
3.Refund eligibility
Annual memberships: full refund within 14 days of purchase if no transport benefit has been used. After that window, paid amounts are non-refundable and membership continues through the current paid billing period.
Monthly memberships: full refund within 14 days of purchase if no transport benefit has been used. After that window, paid amounts are non-refundable and membership continues through the current paid billing period.
4.How to cancel
Cancel through your member portal, or by contacting info@gmeaction.com or (304) 685-2510. Please include your name and membership ID. Cancellation is effective when we process your request.
5.Billing after cancellation
If you cancel after the refund window, your membership remains active through the current paid billing period and will not renew. Any eligible refund is issued to the original payment method within 10 business days.
6.Chargebacks
Please contact us before disputing a charge; we will work to resolve billing issues promptly. Fraudulent chargebacks may result in cancellation of coverage.
7.Contact
info@gmeaction.com · (304) 685-2510 · 9901 Brodie Ln, Suite 160-751, Austin, TX 78748